Refund Returns

Replacement policy

  • The product can be exchanged within 7 days from the date of order.
  • The customer bears the exchange delivery fee of 25 riyals for orders received through the “delivery via store representative” shipping option.
  • For orders from outside the city of Jeddah, the customer bears the cost of shipping bills for orders required to be exchanged and reshipped at a value of 30 riyals for return to the store and 30 riyals for reshipment to the customer.
  • Ensure that the product is free of any damage and keep it in its original condition, unused and in factory packaging.

Return Policy

  • The product can be returned within 7 days from the date of order.
  • Orders can be returned only for products that have a manufacturing defect or defect or do not match the specifications mentioned on the site.
  • Ensure that the product is free of any damage and keep it in its original condition, unused and in factory packaging.
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